When I was first looking for apartments, I got a little frustrated because it seemed like only the people that had a bad experience left comments. I had a perfectly normal time here. Our apartment is very nice, and we never hear people talking, outside noise, or even dogs barking. (I was a little nervous about that) The area is so convent, you are literally RIGHT NEXT to the highway, you don't have to drive through the city at all. I also feel very safe. I have never had a problem with a neighbor or anyone else here. I could always find a parking spot, and I never worried about someone breaking into my car. (embarrassing story): I recently got a new car, and when I came home, the windows were so clear, I accidentally left my window down! I even had some cash under the passenger seat. Everything was still here even after a full day had passed. I have never been treated with anything other than respect and kindness. I have never had to reach out the office but the Property Manager, Nikki, is so nice and wonderful and I feel like I could go to her (or anyone else working) for anything. This has been a great first apartment, and I recommend this to anyone looking for a place to rent.