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APARTMENT REVIEWS IN Salt Lake City

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RESIDENT REVIEWS

See what other people are saying about The Village at Raintree apartments! At The Village at Raintree Luxury Living, we value all our residents' voices, and can’t wait for you to see our luxury apartments for yourself.

M
12/17/2019

Hello, I am the manager here at Raintree Village Apt, unfortunately I am not able to respond to each review individually. However, Penny Worth, regarding your leak in your husband’s unit, we have looked into the work orders that were placed, on the work order’s we have it written, Our team did go in and repair the leak, unfortunately we have to wait till the ceiling is completely dry before doing any repairs. We also have it noted that your husband asked us not to finish the repair inside the apartment (which was the spray of the popcorn pending). However, we did get the roof replaced immediately after the roof leak was reported. We apologize for any other inconvenience that this has caused and if you would like us to finish the repair, we are more than glad to. Mr. Pena, as of 1/2018 our break lease policy is currently a 30-day written notice, pro-rated out as of move out date, one month of rent and any concessions given at move in to be paid back when keys are turned in. We apologize if you thought there were more charges for breaking a contract. Ms. Delgado, you are correct we do not report to the credit bureaus for “on time” payments, if I am correct no apartment complex does so in El Paso. We are not a mortgage company where it could reflect on your credit report. If there is a resident’s balance at move out, depending on the amount owed, it could be sent to collections. Please note, we only send to collections if un paid rent is owed and damage was done to the inside of the unit. I can look into how much it would cost for us to report to the credit bureau regarding the “on time” payments, but I’m sure there will be a cost to the residents. Ms. Torres, our owner and management apologized for towing your car for parking in a fire lane/blocking the dumpster. The owner did pay for ½ of the amount to get your car out of towing. I understand your car had broken down but the owner did reach out personally and solved the issue immediately the next day. Thank you for your understanding and if there is anything I can help you with, please let me know. Marissa

D
10/23/2019

We have had nothing but good experience since moving in . The best of the best. Megan & Jon in the office are AWESOME. They have and continue to treat us like family. Falcon & Tyrone (maint.) Are always on top of everything. Had a water leak during the night (from upstairs) they were on it almost instantly. Raintree is a very pet friendly property. Property is well maintained. Nice neighbors. Nice neighborhood. We plan to be here a long time. 5 stars isn't enough. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

B
10/12/2019

I appreciated the maintenance Crew followed up a couple days after they had fixed my issue with the heater/furnace, it shows excellent customer service

A
10/04/2019

I lived here for two years before I bought my house and my experience was great. Megan and Tyrone were always good to me. They always handled everything I asked of them in a timely manner and gave me accurate time frames. They've been putting time, money and energy into the grounds and it's really a nice place to live. I've always been under the impression that if you have problems with an apartment complex, you probably didn't communicate with them very well and/or pay your rent. Pay your bills and don't be a bum and you'll do well here.

A
09/30/2019

Could be helpful, and more knowledgeable- instead of just trying to prove people wrong, and not fix problems without spending any money. Still trying to get things working right.

K
09/30/2019

Quick and efficient

S
08/14/2019

All the staff is awesome !!!!! They helped me get a new place to stay quick, maintenance is awsome, they took care of any issues no questions asked !!!!! They've been very nice and easy to work with. :-)

C
08/07/2019

I’ve been living at Raintree for almost a full year now and I haven’t loved an apartment more than i’ve loved mine here!! The property is absolutely gorgeous and quiet. Sitting on my balcony overlooking the fountain makes any day 10x better. And with the summer heat, the pool is the best!! We moved into a remodeled unit and it exceeded my expectations. i LOVE having a fireplace! I’ve never loved an apartment more and definitely couldn’t find another apartment that met all of my needs. Maintenence is always quick and easy to contact. The office with Megan and Jon is great- they’re always so friendly and personable!! We got a gate added to the community which keeps it feeling private and peaceful. I truly truly love Raintree and hope to stay as long as i can! If your looking for a new place to live and enjoy peace and quiet, this is the place to be!! Plus- it’s pet friendly!!!

A
08/03/2019

Good people, good service

M
08/02/2019



Call Us
(801) 595-0107
Address
870 North 900 West
Salt Lake City, UT 84116
Office Hours
Mon-Fri 9am- 5:30 pm
Saturday 10am-5pm